Vinted Users Voice Frustration Regarding Sizing Modifications

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform every member regarding the update.

Online Platforms Response

Many shoppers and sellers are posting online claiming that product pages now present an altered size classification versus the original listing because of the remapping.

The platform stated the updated approach better aligns with other platforms.

The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.

Measurement Approach Modifications

Previously, the sizes had both one number and one letter, like S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.

Shopper Experiences

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Necessary Adjustments

Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.

Service Background

The app has more than 100 million members, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update to its shipping options after backlash from users.